FAQ

Monday – Friday: 9:00am to 6:00pm (GMT+1)
Saturday: 9:00am to 3:00pm

es, orders can be placed and processed over the phone or via WhatsApp during regular business hours. Call us on: +234 806 644 0734 or +234 701 081 4290. If calling outside business hours, please leave your contact information and we’ll reach out on the next business day. You can also place an order on the website at any time — orders placed online will be processed the next business day.

Select the products you’d like to purchase and click ADD TO CART. Enter any discount codes, then click CHECKOUT. Fill in your payment details and you’ll receive a confirmation once your transaction is successful.

Orders placed before 11:00am are processed and shipped same day (subject to stock availability). Orders placed after 12:00pm are processed and shipped the next business day.

• Within Lagos: 1–3 business days (delivery between 12:00pm – 6:00pm)
• Outside Lagos: 2–5 business days from shipment
• International: 3–10 business days from shipment

Please ensure your billing and delivery details are complete and accurate to avoid delays.

Yes, we ship worldwide to all areas covered by DHL, UPS, or FedEx. Please note: you are responsible for any customs fees, taxes, and import duties applicable in your country. If your package is released without customs payment and we are billed by your government, the amount will be charged to your card.

Once your order ships, you’ll receive a confirmation email with your tracking number. You can enter this in the “Track My Order“ bar on our website, or log into your account at clarindablonde.com to track it directly. The tracking number links to the courier’s website for real-time updates.

Please check your spam or junk folder. To prevent our emails from going to spam, add customercare@clarindablonde.com to your address book. You can also reach us via the WhatsApp button on the bottom right of the website.

We sell high-quality fibre wigs designed to look like real hair, giving you a glamorous and sophisticated look at an affordable price.

With proper care, your wig can last for several months. Longevity depends on maintenance and the wig style/pattern. Please follow our Hair Care Instructions for best results.

Yes, our wigs are heat-safe up to 400°F. You can use a hair straightener on curly wigs and a hair curler on wavy wigs.

Clarinda Blonde Luxury Skincare Products are herbally and organically formulated using plant extracts such as licorice, turmeric, kojic acid, carrot, beetroot, grape seed, witch hazel, almond, and avocado. They are free from hydroquinone, parabens, mercury, and steroids.

We recommend the Acne Set, which includes: Glow or Whitening Moroccan Soap, Acne Face Cream, Face Detox Mud Mask, Luxury Face Scrub, and Acne & Spots Toner.

Start with a clean face, then steam for at least 20 minutes to open pores. Use a sterilised extractor to remove whiteheads and blackheads — avoid pressing on strong pimples to prevent scarring. Apply the Luxury Face Scrub, exfoliate gently upward, leave for 3 minutes, then rinse. Mix the CB Face Detox Mud Mask with water, apply, let it dry completely, then wash off with Moroccan Soap. Apply CB Acne & Spots Toner, allow to dry, then finish with Acne Face Cream. For severe cases: steam weekly, use face detox mask nightly, and use the soap, toner, and cream twice daily.

Apply White D’Luxe Soap to the face and leave for 2–5 minutes, then rinse. Apply CB Acne & Spots Toner to a cotton pad and clean the face. Once dry, apply Spot Remover Cream directly on spots only.

The Flawless Lightening Set is ideal. It includes: Flawless Lightening Cream, Day Face Cream, Super Whitening Shower Gel, and Korean Whitening Body Scrub.

The Asian Whitening Set is what you need. It includes: Asian Whitening Cream, Snow White Soap, Day Face Cream, Night Face Cream, Korean Whitening Body Scrub, and Morning Glow Oil.

The Snow White Set is designed for a healthy, glowing Caucasian skin tone. It includes: Snow White Cream, Glutathione Snow White Soap, Day Face Cream, Night Face Cream, Korean Whitening Body Scrub, and Morning Glow Oil.

The Coco Glow Set is perfect for maintaining your skin tone while achieving a radiant finish. It includes: Glow Face Cream, Coco Glow Lotion, Exfoliating Body Scrub, and Glow Body Bath.

Yes, we actively encourage wholesale orders. Visit our Wholesale Page for terms and conditions. For further inquiries, call or WhatsApp us at +234 806 644 0734, email us at customercare@clarindablonde.com, or fill out the form on our Contact Page.

Order modifications or cancellations can only be made before your order has been processed for shipping. Please contact us immediately via WhatsApp or phone if you need to make changes. Once an order has been dispatched, it cannot be cancelled.

Our skincare products are formulated to be gentle and effective across a range of skin types. However, if you have sensitive skin or known allergies, we recommend reaching out to our team for a personalised recommendation.